Service & maintenance software

Manage service agreements, staff, time and documentation.

Fogito helps service and maintenance businesses plan recurring jobs, track time, document visits and invoice completed work from one platform.

For cleaning, maintenance, inspection, repair, property services, installation, support and mobile service teams.

Service technician carrying out a scheduled inspection of a ventilation system in a modern office
Recurring job
Ventilation service · done
Next visit: Mon 13 Jul · Emma S.
Service agreement
Recurring job
Employee
Time
Documentation
Invoice
Samlet i Fogito
Who this is for

For businesses that send staff out to customers, locations and recurring agreements.

Fogito fits service businesses where work has to be planned, carried out, documented and invoiced across staff, customers and recurring agreements.

Cleaning companies
Plan recurring cleaning visits, assign staff, track time and document completed work.
Maintenance teams
Handle planned and reactive maintenance, so jobs, time and documentation gather on the location or customer.
Inspection firms
Use jobs, forms and documentation to record visits, observations and follow-up.
Property services
Plan service jobs across properties, customers and recurring agreements.
Installation and repair
Assign visits to mobile staff and gather documentation around the work carried out.
Mobile service teams
Give teams on the move one shared overview of the day’s visits, time and documentation.
The problem

Recurring service gets heavy when it is managed by hand.

Service businesses often juggle many small jobs, several customers, recurring agreements and staff on the move. When planning, time and documentation sit in different systems, it gets hard to keep up.

Today · every week starts over
Week 24 · Create cleaning at Nordkyst againWeek 25 · Remember ventilation checkWeek 26 · Call Emma about the recurring visitWeek 27 · Dig out last week’s note
The same agreement is created and remembered by hand, week after week.
With Fogito · the repeat runs itself
Recurring cleaning · Nordkyst Byggecenter A/S
Repeats every Monday at 08:00 · Emma S.
Mon 6 Juldone
Mon 13 Julplanned
Mon 20 Julplanned
One agreement. Visits are created and assigned automatically.
Hard to see who is working where
The office lacks an overview of staff, planned visits and jobs in progress.
Recurring jobs are planned by hand
Recurring service visits need to be created, checked and followed up again and again.
Customer visits are not documented well enough
Photos, notes and forms sit in different places when the customer asks.
Hours have to be logged after the fact
Time is written down afterwards, with a risk of errors and forgotten hours.
Invoicing means gathering data by hand
The office has to hunt for completed work, time and agreements before the invoice.
Quality varies from visit to visit
Without set checklists, service is carried out differently each time.
The workflow

From service agreement to correct invoice.

Fogito follows the workflow service businesses use every day.

01

Service agreement

Gather customer data, agreements, locations and recurring needs.

02

Recurring job

Create recurring service visits, repeating jobs or planned maintenance.

03

Employee

Assign the work and give the team an overview of the day’s jobs.

04

Time

Track time on the job, customer, project or work area.

05

Documentation

Save photos, notes, files, forms and history together with the work.

06

Invoice

Use completed work, time and the agreement as the basis for invoicing and follow-up.

How Fogito helps

Service work gets easier when the information follows the visit.

Planning

Plan recurring service

Create recurring service visits, maintenance jobs and repeating customer agreements. Planning can be tied to customers, locations, staff and deadlines.

Tilbagevendende
Recurring visits this week
MTOTFLS
Recurring cleaning · NordkystEvery Monday
Ventilation check · Finsensvej 15Every 14 days
Service inspection · cold/freezer roomsMonthly
Time

Track time on customer visits

Staff can track time on the specific job, customer or project. That gives a better basis for payroll, follow-up and invoicing.

Time tracking
Live · Emma Sørensen
03:12:44
since 08:00
Recurring cleaning · Nordkyst Byggecenter
Service visit · Field work
Documentation

Document customer visits

Use notes, files, photos and forms to show what was carried out. The documentation gathers close to the work, while the technician is still at the unit.

Close-up of a service technician’s hands replacing an air filter in a ventilation system
Form
Service visit · checklist
Filters checked and replaced
Temperature log read
Photo of meter uploaded
Deviations noted
Saved on the job · visible to the office

Get an overview of mobile staff

See who is working on what, which jobs are planned, and what needs follow-up.

Invoice completed work

Use jobs, tracked time and agreements as the basis for invoicing. That reduces gathering data by hand after the visit.

Expand as your needs grow

Start with recurring jobs, time and documentation. Expand later with GPS, contracts, forms, reporting or invoicing.

Service team heading to the service van outside a modern commercial building early in the morning
The morning route starts at the customer. The overview lives in Fogito.
Recommended configuration

Fogito Service.

Fogito Service is the recommended configuration for service and maintenance businesses.

Typically included

  • Jobs
    Plan, assign and track service jobs from start to finish.
  • Recurring jobs
    Create recurring visits, repeating jobs and planned service agreements.
  • Projects
    Bring larger service jobs, several staff and multiple jobs into one overview.
  • Calendar
    See planned visits, deadlines and the team’s work.
  • Time tracking
    Track hours on staff, jobs, projects and customers.
  • Work schedules
    Plan working hours, schedules and staffing where relevant.
  • Customers and contacts
    Gather customer data, contacts, locations and history in one place.
  • Documentation
    Save notes, files, photos, forms and activity history together with the work.
  • Forms
    Use checklists and forms for customer visits, control points and documentation.
  • Inventory and materials
    Keep track of materials and usage, and carry usage onto the invoice.
  • Invoicing and bookkeeping
    Use completed work, tracked time and agreements as the basis for invoicing.
  • Chat and mobile app
    Staff carry jobs, time and documentation in their pocket and can coordinate directly.

Possible add-ons

  • GPS and fleet
    For businesses with service vehicles or mobile assets. 79 kr. per vehicle/mo.
  • Contracts
    For recurring service agreements, customer terms and agreement management.
  • Helpdesk
    Receive and assign customer enquiries with SLA and history. 99 kr. per agent/mo.
  • Customer portal
    Give customers their own branded portal with cases, status and approvals. From 495 kr./mo.
Product views

See the service flow in the product.

A good demo doesn’t start with every feature. It starts with your workflow. In a demo we show how Fogito supports the work from service agreement to invoice.

The day’s and week’s service jobs with ownership and status. Recurring agreements are created once and land here automatically.

Example workflows

Everyday work gets easier when the information follows the visit.

Recurring cleaning agreement

A customer has recurring visits every week. Fogito creates recurring jobs, the employee tracks time, and documentation is saved on the customer.

Maintenance on location

A team gets a job at a specific address. The job is carried out, photos and notes are saved, and the office can follow up without calling around.

Inspection with a checklist

The employee fills in a form during the visit. The result sits together with the customer, the job and the documentation.

Reactive service job

A customer reports a fault. The job is created, assigned and documented. Time is tracked directly on the work.

Trust and security

Secure operations, EU hosting and control over access.

Fogito is built for businesses that handle customers, staff, jobs, hours, documentation and vehicle data in the same platform. That is why security, access control and structured data handling are part of Fogito’s core.

A DPA and an overview of relevant sub-processors can be provided as part of the procurement process.

Read about technology and security
Role-based access
Control who sees what, across office and field.
Granular permissions
Assign rights per module, customer or team.
Activity history
Track changes to jobs, quotes, invoices and documentation.
Structured data handling
Customers, jobs, time and documentation in one data model.
Hosted in the EU with Hetzner
ISO/IEC 27001:2022-certified hosting provider.
FAQ

Questions from service and maintenance businesses.

Can Fogito be used for recurring service?

Yes. Fogito can be used to plan recurring service visits, repeating jobs and maintenance agreements.

Can staff track time out at the customer?

Yes. Time can be tracked on jobs, projects, customers and work areas.

Can we document visits with photos and notes?

Yes. Photos, files, notes, forms and history can be saved together with the job, the customer or the project.

Can Fogito be used for cleaning?

Yes. Fogito can be used to plan recurring cleaning visits, assign staff, and handle time and documentation.

Can Fogito be used for property services?

Yes. Fogito fits businesses that handle jobs across properties, locations and customers.

Can we start with just a few features?

Yes. Many start with jobs, recurring service, time tracking and documentation, and expand later.

Can Fogito be used with GPS?

Yes, GPS and fleet can be added where it makes sense. Advanced GPS and vehicle data depends on what the installed hardware supports.

How does the demo work?

The demo is tailored to your workflow, so we show the relevant parts of Fogito instead of a generic platform walkthrough.

Does Fogito offer a trial period?

Fogito is primarily demo-led. An assisted trial period can follow a qualified demo, if it fits your process.

The plan for service and maintenance · Fogito Service
From 279 kr.per full user/mo with annual billing

Recurring service, work schedules, forms, inventory and full accounting.

App users: 79 kr./mo · minimum 495 kr./mo · all prices excl. VAT
See pricing and plans
Klar?

Ready to bring your service work together?

Book a demo and see how Fogito can help you plan service, track time, document visits and invoice completed work.

After a qualified demo, an assisted trial period can be used, if it fits your process.