Work chat, back where the business owns it.
Direct messages and group chats in real time, in the same platform as your jobs, customers and time. Use it internally, and open it up to selected customers if you want. You decide who gets access.
The quick message belongs in operations too.
Most of the back and forth in a service business is short: who is closest, is the part in stock, can you take it tomorrow. Fogito Chat keeps those messages in the company’s own system.
The team, talking. Live.
Groups by team or topic, direct messages, and clear visibility into who is online and typing.
Simple to use. Owned by the business.
1:1 and groups
Direct conversations and groups by team, project or topic. And with customers, if you give them access.
Real time
Messages arrive instantly, with online status and a typing indicator, so you can see a reply is on the way.
The history stays with you
Conversations live in the company environment, not on employees’ personal phones.
Same users and roles
Chat uses the same employees, teams and permissions as the rest of Fogito. No extra system to maintain.
Not another app. Part of the platform.
The conversation happens where the work is
Because chat is part of Fogito, the back and forth sits right next to the jobs, customers and calendar. The team stops switching between a messaging app and the operations system, and new colleagues are in the conversation from their first login.
You decide who is in
The chat is yours: keep it internal, or invite selected customers in with exactly as much access as you want. A customer can chat with you about their project, follow progress with limited access, and view and pay their invoices. All governed by permissions you can grant and revoke per customer.
Built for businesses with customers, employees and responsibility.
Fogito is built for businesses that handle jobs, customer data, employees, time, documentation and invoicing in one platform.
A DPA and an overview of relevant sub-processors can be provided as part of the procurement process.
Read about technology and securityQuestions about chat.
Why not just use Messenger or WhatsApp?
Because work messages are company data. In Fogito the history stays with the business, access follows each employee’s role, and the conversation doesn’t stop when an employee leaves.
Can we chat with our customers?
Yes, if you choose to. You control access per customer: a customer can chat with you, follow their project with limited access, and view and pay their invoices. If you want to give customers a surface of their own, the customer portal sits on top.
Can we message both one to one and in groups?
Yes. Chat supports both direct conversations and group chats, for example by team, project or topic.
Is the chat real time?
Yes. Messages arrive instantly, and you can see who is online and when a colleague is typing.
Does the chat work on the phone?
Yes. Chat is part of Fogito and can be used by employees at the office and in the field.
Who can see the conversations?
Only the participants in the conversation. Access is governed by the same users, roles and company environments as the rest of Fogito.
See chat alongside the rest of operations.
Book a demo and see how the team sorts things out in the same system the work lives in.